Shipping Policy
Thank you for choosing Electro Tech Universe for your electronic product needs. We strive to provide a seamless and efficient shipping experience for our customers. Please read our shipping policy carefully to understand the details of our shipping process.
Shipping Methods
We offer various shipping methods to cater to different customer preferences and delivery requirements. These methods include:
- Standard Shipping: This is our default shipping method, which ensures reliable and timely delivery of your products.
- Expedited Shipping: For customers who need their products delivered quickly, we offer expedited shipping options to expedite the delivery process.
- International Shipping: We also provide international shipping services to customers outside of the United States. Please note that additional customs fees and import duties may apply, which are the responsibility of the customer.
Shipping Times
At Electro Tech Universe, we understand the importance of receiving your products in a timely manner. Our shipping times vary depending on the shipping method chosen and the destination. Here are the estimated shipping times:
- Standard Shipping: 3-7 business days within the United States.
- Expedited Shipping: 1-3 business days within the United States.
- International Shipping: 7-14 business days, depending on the destination.
Order Processing
Once you place an order with us, our team works diligently to process and ship your products as quickly as possible. Here is an overview of our order processing timeline:
- Order Confirmation: You will receive an order confirmation email shortly after placing your order.
- Order Processing: Our team will process your order within 1-2 business days.
- Shipping: Once your order is processed, it will be shipped using the selected shipping method.
- Tracking Information: We will provide you with tracking information so you can monitor the progress of your shipment.
Shipping Costs
Shipping costs are calculated based on the weight and dimensions of your order, as well as the shipping method and destination. The exact shipping cost will be displayed during the checkout process before you complete your purchase.
Shipping Restrictions
While we strive to provide shipping services to as many customers as possible, there may be certain restrictions and limitations based on the destination and product. Some products may be restricted from international shipping due to legal or logistical reasons. If you have any concerns about shipping restrictions, please contact our customer support team for assistance.
Lost or Damaged Shipments
In the rare event that your shipment is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund for the affected products.
Contact Us
If you have any further questions or need assistance regarding our shipping policy, please don't hesitate to contact our customer support team. You can reach us by phone at 9296285485 or by email at electrotechuniverse24@gmail.com. Our team is available to assist you during our business hours.
Thank you for choosing Electro Tech Universe. We appreciate your business and look forward to serving you with our high-quality electronic products and exceptional customer service.